The sisal baskets from Boostani tend to be flattened for shipping. This reduces the shipping cost. Below are step by step suggestions and steps to get the baskets back to desired shapes.
Once you receive the basket push it out to unflatten it. Some need just that simple push.
If, however it is still crumbled take it to a work area like a sink. Using a spray bottle lightly mist the basket with room temperature water. Using your hands start to give it the desired round shape. (see video).
DO NOT OVERDAMPEN to avoid colours bleeding into each other.